Privacy Policy

Effective Date: May 22, 2025

1. Introduction

At TRACEIP.PRO, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website traceip.pro and use our IP tracking services.

2. Information We Collect

a. Personal Data:

When you register for an account or use our services, we may collect personally identifiable information, such as:

  • Email address: For account creation, login, and communication.
  • Payment Information: If you subscribe to a paid plan, we collect necessary payment details (processed securely by third-party payment processors). We do not directly store your full credit card information.

b. IP Lookup Data:

When you use our IP lookup service, we collect the IP addresses you submit for analysis. Depending on your plan, the results will include:

  • Free Plan: IP address, country, country code, city (if available), latitude, and longitude.
  • Paid Plan: IP address, country, country code, city, latitude, longitude, continent, continent code, state/region, state/region code, postal code, timezone, accuracy radius, metro code, confidence city, registered country, represented country, traits (e.g., anonymous proxy, satellite provider), currency code, ASN, ISP, datacenter heuristic, and Tor exit node status.

c. Usage Data:

We automatically collect information on how the service is accessed and used ("Usage Data"). This may include information such as your computer's IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our service.
  • To notify you about changes to our service.
  • To allow you to participate in interactive features of our service when you choose to do so.
  • To provide customer support.
  • To monitor the usage of our service.
  • To detect, prevent, and address technical issues.
  • To process your transactions and manage your subscriptions.
  • For internal analytics to improve our services and user experience.

4. Data Retention

  • Account Information: We retain your personal data (e.g., email) as long as your account is active or as needed to provide you services.
  • IP Lookup History: We store your IP lookup history for **three (3) months** from the date of the lookup. This data is used solely for the purpose of calculating your monthly usage and for billing. After this period, this historical data may be anonymized or permanently deleted.

5. Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processors, hosting providers). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of TRACEIP.PRO; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; protect against legal liability.
  • Business Transfer: If TRACEIP.PRO is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

6. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update or to delete the information we have on you.
  • The right to rectify your data if it is inaccurate or incomplete.
  • The right to object to our processing of your personal data.
  • The right to request that we restrict the processing of your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time where TRACEIP.PRO relied on your consent to process your personal information.

8. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

9. Children's Privacy

Our service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us.